customer portal
customer portal
credit application
frequently asked questions
getting started:
Our online Maverick Customer Portal allows our customers a number of convenient capabilities through a secure application. You can easily access and download your invoices online. You can download your invoicing information into a variety of accounting packages to quickly and easily upload into your system (such as QuickBooks and Peachtree). You can also make payment through a secure process, see open and paid invoices, as well as your payment history.
The only items needed to create a login is your customer number (beginning with BP) and any invoice number. These can be found on any invoice or statement.
On the login screen, you can click on the “forgot password” button to reset your password. It will send an email to you in which you click on the link to reset your password.
You can reach out to our accounts receivable team directly at ar@mavequip.com.
Yes, if your preferred method of receiving invoices is via paper invoices, you can still have a login. You will be able to view all invoices and make payment through the Customer Portal.
payments:
You can pay via ACH or credit card through the Customer Portal. Although not preferred, check payments can also be made but longer processing time will apply. Checks should be mailed to our Bremen branch 615 Logan-Thornville Rd. NE Bremen, Ohio 43107
If you schedule a payment, you have the ability to cancel it prior to processing. To view scheduled payments, click on the payment history tab. To cancel a payment, click on the cancel button to the right of the scheduled payment.
Yes, autopay can be setup in the payment settings section. If your preferred autopayment is credit card, you can add that here and then continue with your autopayment. If your preferred autopayment is ACH, you must first submit a one time ACH payment so your bank information is saved (if “yes, save my info” is chosen). Then, you can setup autopayment with your bank account.
Absolutely. When choosing which invoices to pay, you can also change the amount to be paid. If the full amount is not selected, you are required to choose a reason from the dropdown list provided.
ACH payments have no processing fee. Credit card payments are subject to a credit card processing fee, which is calculated based on the invoicing address and type of card used. The applicable fee will be displayed before you finalize your payment.
invoice & account information
Yes, you can link multiple accounts to one login through the settings tab. Once there, you should see an Account Management section on the left navigation panel. This allows you to link multiple accounts by providing the necessary credentials to validate account ownership. If you do not see this option, you will need to reach out to your administrator and ask them to assign the account to you. If you are the administrator, you may contact Maverick’s Accounts Receivable team AR@mavequip.com. *Note: if you have access to multiple accounts, your login home screen will default to show the summary of all accounts. You may change this by clicking on the filter accounts button.
Yes, they would just create a separate login. The first login will be the primary contact and will serve as the administrator for the site. The administrator can add additional users and setup specific privileges. Invoices can be sent to multiple users as well.
Yes, simply click on the column title
You can set custom date ranges by clicking on the drop down arrow next to the date column that you want to filter by. Select from the list or define your own custom date ranges.
All new and unpaid invoices will be listed in the open tab. Once payment has been made in full, you can move paid invoices to the closed tab if you prefer. There is also an option in the settings tab that will move them from open to closed automatically, simply check mark that option on.
Invoices will be stored and able to be viewed for one year. Previously paid invoices prior to the Customer Portal setup will not be stored. Our Customer Portal setup date is 01/05/2026.
need help?
No, the Customer Portal does not allow for this at this time. If you have any disputes, those should be communicated directly with Maverick’s Accounts Receivable team via email AR@mavequip.com.
Maverick’s Accounts Receivable team is here to help! For additional questions regarding your account, you can reach out to us directly at AR@mavequip.com and we would be happy to assist you.
